While importing a list of contacts, Leslie accidentally imports a contact with an email address already tied to one of your existing contacts. As a result, she’s accidentally overwritten the contact’s phone number with new information. How can Leslie recover the contact’s original phone number?

QUESTION

While importing a list of contacts, Leslie accidentally imports a contact with an email address already tied to one of your existing contacts. As a result, she’s accidentally overwritten the contact’s phone number with new information. How can Leslie recover the contact’s original phone number?

A) You can only recover historical information if you are integrated with a CRM

B) Leslie can access the historical version of a contact profile and roll back the whole record to a previous date

C) HubSpot doesn’t store historical values for contact properties, so there isn’t much that can be done for Leslie

D) On an individual contact record, clicking on the “i” next to a contat property will show all historical values for that field

The correct answer is:

While importing a list of contacts, Leslie accidentally imports a contact with an email address already tied to one of your existing contacts. As a result, she’s accidentally overwritten the contact’s phone number with new information. How can Leslie recover the contact’s original phone number?
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